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Acrobat Issues
A few Kyocera LCD specification .pdf files will produce a missing font error when viewed or printed with Adobe Acrobat Reader software. The simple solution is to download the free Japanese language font package from Adobe. Now Adobe has released Acrobat Reader version 5.0 on to their web site for free download and has updated their Asian font packages to work with 5.0. Unfortunately they have apparently withdrawn the prior version of the our Asian font packages that used to work with Acrobat 4.0 or 4.05. If someone on 4.xx has an error reading one of the LCD spec files and they simply download the font package, they end up with the Asian fonts installed in
C:/Program Files/Adobe/Acrobat 5.0/
But his Acrobat Reader program is still installed in
C:/Program Files/Adobe/Acrobat 4.0/
so it never sees the new Asian fonts and the problem persists.
Quick Solution
Download the new Adobe Acrobat Reader 5.0
Download the new Japanese Font pack for 5.0
Ensure that 5.0 is actually being used when trying to print.
Long Range Solution
As Kyocera re-issues spec files, all fonts will be embedded, so all customers can read them without installing foreign fonts. Most specs are OK now.
Detailed Instructions for Windows
- Download the new Adobe Acrobat Reader 5.0 from www.adobe.com. If you cannot easily find it, go directly to www.adobe.com/products/acrobat/readstep2.html
Allow the form to default to your native language and environment and click download. The size is typically 8.6MB.
Accept save this program to disk option and point to any folder, then click save.
When it is finished downloading, doubleclick the downloaded program to make it install itself in
C:/Program Files/Adobe/Acrobat 5.0/
- Download the Japanese font pack.
If you cannot easily find it (I couldn't) go directly to the download screen in www.adobe.com/products/acrobat/acrrasianfontpack.html
Select Language=Japanese and Platform=Windows and Nearest FTP=USA, then click download. Its size is typically 5.81MB.
Accept save this program to disk option and point to any folder, then click save. When it is finished downloading, doubleclick the downloaded program (named ar5kitjpn.exe) to make it install the fonts.
- Test the installation of Acrobat Reader 5.0 by observing the version number when you click on any LCD spec.
3a.) If version is 5.0 then everything is OK.
3b.) If version number is still 4.xx then the installation did not associate the .pdf extension with 5.0. In this case a Kyocera LCD spec can be printed by opening Acrobat Reader 5.0 from the Windows
START->PROGRAMS menu, then browse to the LCD spec file via the FILE->OPEN dialog box.
3c.) This failure to associate to the .pdf extension was observed on Windows95 when full Acrobat 4.0 was previously installed.
3d.) We believe the solution is to purchase the full Acrobat 5.0 upgrade, then install it with the Japanese font pack. Meanwhile print specs per 3b.) above.
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