News » 2005 » KYOCERA MITA Printers and Copier / MFPs Recognized as Most Reliable by Industry Analysts for Third Time


KYOCERA MITA Printers and Copier / MFPs Recognized as Most Reliable by Industry Analysts for Third Time

FAIRFIELD, N.J. — June 1, 2005 — Kyocera Mita America, one of the world’s leading document imaging companies, today announced that it has been honored by Industry Analysts Inc. for the most reliable copiers and multifunctional printers (MFPs), based on Industry Analysts’ recent Copier Dealer Reliability Survey. Kyocera has been the recipient of this prestigious industry award for three of the past four years. The award is the result of a national dealer survey to determine the manufacturer whose MFP and copier product lines are the most reliable as rated by dealership service managers.

“Kyocera’s strong showing in this study, combined with its performance in this study over the last four years, indicates that Kyocera devices are extremely reliable and that they may very well be the industry benchmark in this critical area,” said Andy Slawetsky, vice president of Industry Analysts Inc. “Kyocera should be considered by anyone looking for copier equipment, especially if reliability is a prime concern.”

Industry Analysts conducted in-depth telephone interviews with service managers in copier dealerships nationwide, consisting of a total of 52,667 total units installed. Copier dealer service managers were questioned on the devices they work closely with on a daily basis in a variety of categories including; Product Service Profitability, Parts Reliability, Product Reliability When First Introduced, Ongoing Product Reliability and Retrofit Reliability.

“Kyocera’s goal is to deliver unparalleled reliability and value to our customers, along with the industry’s lowest total cost of ownership,” said Michael Pietrunti, senior vice president of marketing and technical services for Kyocera Mita America. “It is a tremendous honor to be recognized by Industry Analysts as a company that delivers outstanding reliability and achieves success in a continually evolving and increasingly competitive global digital imaging market.”

The core of Kyocera’s ECOSYS technology is a patented long life amorphous silicon (ASi) drum that allows toner to be replenished in the unit without disposal of the print drum. This not only cuts down the amount of waste, but also reduces toner replacement costs by two thirds compared to other printers. In addition, these long life components result in larger intervals between service visits, saving money and reducing downtime.

About Industry Analysts
Industry Analysts, Inc., founded in 1974, is a marketing and management consulting firm with offices in Rochester, NY and Fairfield, NJ. We specialize in research and training program development for the office automation industry. Industry Analysts, Inc. is a veteran member of the Business Technology Association (BTA) and has exhibited at the annual BTA show and convention for many years.

About Kyocera Mita America Inc.
Kyocera Mita America Inc. (, headquartered in Fairfield, N.J., is a leading provider of computer-connectable peripherals, including network-ready digital copiers/printers, laser printers, color copiers/printers, digital laser facsimiles, and multifunctional and wide-format imaging solutions. Kyocera Mita America Inc. is a group company of Kyocera Corp., the world’s leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. Kyocera Corp.’s consolidated net revenues totaled $11 billion during the year ended March 31, 2004.