KYOCERA Mita America Introduces Online End-User Support Training for Award Winning Color and Monochrome Multifunctional Products (MFPs)
FAIRFIELD, N.J. – July 26, 2007 – Kyocera Mita America, Inc., one of the world's leading document solutions companies, today announced the availability of end-user support training for the KM-5050, KM-4050, KM-3050, KM-C3232, KM-C3225 and KM-C2520 multifunctional products, through Kyocera’s online Learning Center.
To ensure that dealer’s customers benefit from the simplicity and user-friendly nature of Kyocera products, the Learning Center provides videos and PDFs of step-by-step instructions for a range of end-user tasks. These video links and PDFs can be used by the dealer organization, or can also be emailed to end-users looking for a solution quickly. Some of the tasks on the Learning Center include: how to load paper, replacing the toner, accessing the touch screen interface, to name a few.
“Kyocera is dedicated to providing top-notch service and support for its dealers as well as the end-users that work with our devices on a daily basis,” said Cadi Houck, associate director, education service for Kyocera Mita America. “The videos and PDFs give a comprehensive, yet easy to understand process on a number of topics. Dealers can use the end-user training as another option when educating their customers on Kyocera devices, and is perfectly suitable for any user’s skill level.”
For additional details on this exciting new service, dealers should visit KMAconnect.com. Additional modules and video links will be added in the future depending upon need or requests.
ABOUT KYOCERA MITA AMERICA
Kyocera Mita America, Inc. (www.kyoceramita.com/us), headquartered in Fairfield, N.J., is a leading provider of network-ready digital MFPs/printers, laser printers; color MFPs/printers, digital laser facsimiles, and multifunctional and wide format imaging solutions. Kyocera Mita America earned ISO 14001:2004 certifications for its environmental management system in May 2007. Additionally, Kyocera Mita America achieved Microsoft Gold Certified Partner status with a competency in Information Worker Solutions, recognizing Kyocera’s technological expertise and impact in the document imaging management marketplace. Kyocera Mita America is a group company of Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. Kyocera Mita America, the first document solutions company with third-party certified sales data, has earned numerous honors for its products’ high performance, reliability and cost efficiency. Kyocera Corporation's consolidated net revenues were in excess of $10 billion for its fiscal year ending on March 31, 2007.