News » 2010 » KYOCERA MITA America Expands Managed Print Services Offering; Authorizes Business Technology Association Training Courses


KYOCERA MITA America Expands Managed Print Services Offering; Authorizes Business Technology Association Training Courses

Kyocera and BTA to Host “MPS Sales” and “MPS Operations and Service” Workshops for Kyocera MPS Certified Dealer Program

FAIRFIELD, N.J. – September 27, 2010 – Expanding its industry-leading Managed Print Services (MPS) training offering, Kyocera Mita America, Inc., one of the world's leading document solutions companies, today announced that the Company has authorized the Business Technology Association’s (BTA) “MPS Sales Workshop” and “MPS Operations & Service Workshop” for meeting training requirements of the Kyocera Certified MPS Dealer Program. These two programs are taught by Tom Callinan, Ed Carroll, David Ramos and Mike Woodard of Strategy Development, a management consulting and advanced sales training firm. The BTA MPS training program and Print Management Solutions Group (PMSG) are the only organizations with authorized educational offerings within the Kyocera Certified MPS Dealer Program.

“Kyocera is committed to enabling and supporting its certified dealers in their development of the MPS business model, and we’re identifying resources which bring the best MPS training programs for sales, services and operations to our dealers,” said Peter Hendrick, vice president of marketing, Kyocera Mita America. “We believe MPS is the future of our business and we understand that education is the key to a successful MPS strategy. We’ve partnered with BTA and PMSG, two of the industry’s leading Dealer and Training organizations, to deliver the training that certifies Kyocera dealers into our national MPS network.”

The following BTA MPS training programs are authorized for certification to Kyocera’s MPS Dealer Program:

BTA MPS Operations & Service Workshop
The MPS Operations & Service Workshop is designed to jump start the dealers’ understanding of how to set up and manage all service related aspects of an MPS agreement.

BTA MPS Sales Workshop
Designed to provide dealerships with the tools they need to establish a managed print services strategy, the MPS Sales Workshop will educate dealers how to increase the quantity of captured prints, lock in customers, distinguish themselves from competitors, sell more document imaging devices and, ultimately, become the end-user's "single source" for managing printed pages and hardware.

Kyocera’s industry-leading MPS program, Managed Print: SimplifiedSM, includes a nationwide network of Kyocera Certified MPS Dealers that help organizations find significant savings on current print output costs, improve the return on investment (ROI) and lower total cost of ownership on existing printers and MFPs through print optimization and best practices. Additionally, to ensure the highest level of print technology and customer satisfaction are achieved, Kyocera supports its Certified MPS Dealers with a dedicated team of MPS Business Development Managers who uncover managed print opportunities, improve sales and ensure that end-user customer satisfaction is achieved. To support the growing demand for MPS, the Company introduced the Kyocera Certified MPS Dealer Locator to allow end-users to find and contact Kyocera Certified MPS Dealers in their local market. The dealer locator can be found by visiting Kyocera’s Managed Print: Simplified website:

Kyocera Mita America, Inc. (, headquartered in Fairfield, N.J., is a leading provider of computer-connectable document imaging and document management systems, including network-ready digital MFPs/printers, laser printers, color MFPs/printers, digital laser facsimiles, and multifunctional and wide format imaging solutions. Kyocera Mita America is a group company of Kyocera Mita Corporation. Kyocera Mita Corporation is a core company of Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. Kyocera Mita America, the first document solutions company with third-party certified sales data, has earned numerous honors for its products’ high performance, reliability and cost efficiency. Kyocera Corporation's consolidated net revenues exceeded $11 billion for the year ending on March 31, 2010.