KYOCERA MITA America Announces New Global Services Division
Heritage of Strong Customer-Centric Service to be Elevated Though Innovation in Products and Key Business Processes
FAIRFIELD, N.J. – March 1, 2011 – Kyocera Mita America, Inc., one of the world's leading document solutions companies, today announced the formation of a new Global Services Division, with the mandate to drive growth by optimizing operational and product synergies between the market and various functions of the company.
A key focus of the Global Services Division will be to enhance and expand the Kyocera brand promise by actively seeking innovation and growth opportunities that create tangible product differentiation in such areas as document capture, document management, job accounting and managed document services. David Factor, a seasoned industry executive with nearly 30 years of experience, has been appointed as Director, Global Services Division. All changes will be effective March 1.
“GSD will serve as a vital point of contact between globally based companies who procure products and services on a worldwide basis, and our internal product, services and application development teams,” said Michael Pietrunti, President and CEO, Kyocera Mita America. “This new division is step change advantage in ensuring our company is ideally aligned to meet evolving market needs, and, to enable our professionals and product experts to fuel true industry innovation.”
Within this operational framework, the company expects to be in an optimal competitive position to bring new solutions to market faster, with the hallmark of unparalleled customer service and support that has defined the Kyocera brand for decades.
In the product development area, Kyocera continues to make strides with multiple new introductions and marketing initiatives, according to the company. Kyocera Mita recently expanded its broad, nationwide advertising and marketing campaign to support its new SMARTtech product family - under the banner of “Innovation Made Simple”. The product and campaign boast the unique TCO benefits of Kyocera’s award-winning technology.
ABOUT KYOCERA MITA AMERICA
Kyocera Mita America, Inc. (www.kyoceramita.com/us), headquartered in Fairfield, N.J., is a leading provider of computer-connectable document imaging and document management systems, including network-ready digital MFPs/printers, laser printers, color MFPs/printers, digital laser facsimiles, and multifunctional and wide format imaging solutions. Kyocera Mita America is a group company of Kyocera Mita Corporation. Kyocera Mita Corporation is a core company of the Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. Kyocera Mita America, the first document solutions company with third-party certified sales data, has earned numerous honors for its products’ high performance, reliability and cost efficiency. Kyocera Corporation's consolidated net revenues exceeded $11 billion for the fiscal year ending on March 31, 2010.