KYOCERA Document Solutions America Renews Commitment to Total Document Solutions at FY14 Pan-America Dealer Meeting
Executives speak of 360-degree resolution approach for solving customer business challenges
GRAPEVINE, TX and FAIRFIELD, N.J. – April 9, 2013 – KYOCERA Document Solutions America, one of the world's leading document solutions companies, today officially renewed the company’s commitment to its dealers and end-user customers. Speaking on the 40th anniversary of Kyocera’s presence in the Americas, company executives addressed more than 1,000 attendees from the United States, Canada, Brazil, Latin America, Mexico, Europe, and Japan, to unveil its focus on a 360-degree approach to a total document solutions company, new document imaging devices, advanced business applications, and marketing programs at the Company’s FY14 Pan-American Dealer Meeting.
Under the theme Resolution 360, Kyocera executives shared key growth initiatives designed to help its independent dealer channel better compete and strategically expand their businesses, leveraging Kyocera’s powerful document imaging technology, business applications and customized services.
The goal, according to Peter Hendrick, vice president of Marketing at KYOCERA Document Solutions America, is to offer customers more than just solutions. “We need to offer resolution to their challenging document workflow issues. Ultimately, we need to find a complimentary set of hardware and software that eliminates a customer’s critical business challenges, and allows them to grow their business,” explains Hendrick.
A Total Document Solutions Focus
Kyocera president and CEO, Nori Ina, made it clear that Kyocera views its mission as a joint undertaking between the company and its independent dealers. “Kyocera is 100% committed to being a dealer-centric company,” he said when addressing the dealers. “We understand that you need a complete solution for your customers’ needs. Our goal is to continue to expand our company’s core competencies, combined with your unique capabilities, and together we will be able to provide your customers with a complete, 360-degree resolution to their business challenges.”
Mr. Ina’s pledge was validated by a number of Kyocera’s dealer-oriented initiatives, most notably its Certified Total Document Solutions (TDS) Provider Program; a training agenda that educates dealers and their sales, pre-sales and post-sales teams, via online training courses, webinars and instructor-led classes. The comprehensive set of training modules provides dealers with a complete understanding of Kyocera’s technology—along with the latest skills they can use to resolve customer business challenges.
New Products and Business Applications for the Coming Year
Kyocera will introduce eighteen innovative products to strengthen its already formidable product line. The new lineup will include fourteen new A3 MFPs ranging from 25-70 pages per minute (ppm) color, and from 30-80 ppm black and white; as well as four multifunctional printers with the flagship model at 62 ppm. In addition, the company will also introduce a series of forward-thinking business applications. Powered by Kyocera’s HyPAS technology, the newest releases will include:
Kyocera HomePOINT: which allows security conscience customers to scan-to and print-from network directories;
Kyocera Enterprise Cloud Portal: which will serve as a customizable high-speed on-ramp to the cloud, and;
Kyocera QR Service Assistant: which helps technicians quickly gather device information while performing on-site maintenance, including meter counts, toner levels, or access Kyocera Command Center.
Nationwide Communications Support
Kyocera is supporting its commitment to total document solutions with a nationwide, multi-million dollar brand advertising campaign that will be rolling out across the Americas. The new message centers around a customers’ most important documents, and how Kyocera and its dealers work to manage and protect those documents—whether it’s critical business materials or personal treasures. The television campaign, radio counterpart and online advertising will run throughout the United States; and it will also appear on social media websites such as YouTube and Facebook.
KYOCERA Document Solutions America’s FY14 Pan-American Dealer Meeting and Technology Fair are being held at The Gaylord Resort and Convention Center April 8-10, 2013. For more information on KYOCERA Document Solutions America, please visit Kyocera’s Web site at: www.kyoceradocumentsolutions.com/us.
ABOUT KYOCERA DOCUMENT SOLUTIONS AMERICA
KYOCERA Document Solutions America, Inc. (www.kyoceradocumentsolutions.com/us), headquartered in Fairfield, N.J., is a leading provider of computer-connectable document imaging and document management systems, including network-ready digital MFPs/printers, laser printers, color MFPs/printers, digital laser facsimiles, and multifunctional and wide format imaging solutions. KYOCERA Document Solutions America is a group company of KYOCERA Document Solutions Inc., a core company of the Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. KYOCERA Document Solutions America, the first document solutions company with third-party certified sales data, has earned numerous honors for its products’ high performance, reliability and cost efficiency. Kyocera Corporation's consolidated net revenues exceeded $15 billion for the fiscal year ending on March 31, 2012.